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Author: Crescendo

Crescendo Wins Gold in CMSWire’s 2026 IMPACT Awards for Excellence in CCaaS and Customer Service

April 8, 2026
Service Sells Better Than Sales: Crescendo Introduces the First AI Assistant for CX Built to Influence

March 26, 2026
Crescendo Earns 2026 Great Place To Work Certification™ Across Five Regions

March 24, 2026
Crescendo Multimodal AI Wins Two Top Customer Experience Awards at Enterprise Connect 2026, Including Overall Best of Show

March 11, 2026
Crescendo Replaces Traditional CX Dashboards with AI-Native Insights

February 25, 2026
Crescendo Unveils AI Maturity Model to Bridge the ‘AI Performance Gap’ in Modern Contact Centers

February 10, 2026